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Customer Service Training

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  1. Customer Service Training Introduction
  2. 1. Why Customer Service Can Make or Break Your Business
  3. 2. What Does Good Customer Service Really Mean
  4. 3. The Five Components of Great Customer Service
  5. 4. How to Handle Customer Service Challenges
  6. 5. Creating Your Own Customer Service Manifesto
  7. 6. The Mindset of a Customer Service Expert
  8. 7. The Biggest Customer Service Mistakes and How to Avoid Them
  9. 8. Streamline Your Customer Service with an FAQ
  10. 9. Is the Customer Really Always Right
  11. 10. Tips for Delivering World-Class Customer Service
Customer Service Training 9. Is the Customer Really Always Right
Lesson 10 of 11
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9. Is the Customer Really Always Right